thedotmack
598369e894
- Hook system for customization - Documentation and installation scripts - Multi-platform support via GitHub releases - Binaries available for Windows, Linux (x64/ARM64), macOS (Intel/Apple Silicon) Generated with Claude Code via Happy
93 lines
2.6 KiB
Markdown
93 lines
2.6 KiB
Markdown
### Team Knowledge Base Example
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Let's say your team maintains a knowledge base of customer support interactions. By storing these in Chroma Cloud, team members can use Claude to quickly access and learn from past support cases.
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First, set up your shared knowledge base:
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```python
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import chromadb
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from datetime import datetime
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# Connect to Chroma Cloud
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client = chromadb.HttpClient(
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ssl=True,
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host='api.trychroma.com',
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tenant='your-tenant-id',
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database='support-kb',
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headers={
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'x-chroma-token': 'YOUR_API_KEY'
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}
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)
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# Create a collection for support cases
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collection = client.create_collection("support_cases")
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# Add some example support cases
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support_cases = [
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{
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"case": "Customer reported issues connecting their IoT devices to the dashboard.",
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"resolution": "Guided customer through firewall configuration and port forwarding setup.",
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"category": "connectivity",
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"date": "2024-03-15"
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},
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{
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"case": "User couldn't access admin features after recent update.",
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"resolution": "Discovered role permissions weren't migrated correctly. Applied fix and documented process.",
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"category": "permissions",
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"date": "2024-03-16"
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}
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]
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# Add documents to collection
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collection.add(
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documents=[case["case"] + "\n" + case["resolution"] for case in support_cases],
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metadatas=[{
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"category": case["category"],
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"date": case["date"]
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} for case in support_cases],
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ids=[f"case_{i}" for i in range(len(support_cases))]
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)
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```
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Now team members can use Claude to access this knowledge.
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In your claude config, add the following:
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```json
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{
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"mcpServers": {
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"chroma": {
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"command": "uvx",
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"args": [
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"chroma-mcp",
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"--client-type",
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"cloud",
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"--tenant",
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"your-tenant-id",
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"--database",
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"support-kb",
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"--api-key",
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"YOUR_API_KEY"
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]
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}
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}
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}
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```
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Now you can use the knowledge base in your chats:
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```
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Claude, I'm having trouble helping a customer with IoT device connectivity.
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Can you check our support knowledge base for similar cases and suggest a solution?
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```
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Claude will:
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1. Search the shared knowledge base for relevant cases
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2. Consider the context and solutions from similar past issues
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3. Provide recommendations based on previous successful resolutions
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This setup is particularly powerful because:
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- All support team members have access to the same knowledge base
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- Claude can learn from the entire team's experience
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- Solutions are standardized across the organization
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- New team members can quickly get up to speed on common issues
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